789db Terms and Conditions

1. General Provisions

These terms and conditions ("Terms") form a legally binding agreement between the 789db online gaming platform ("Platform", "789db", "we") and users of this platform ("User", "Player", "you"). Accessing the 789db.cam website, creating an account, or using any service means you have read, understood, and accepted all clauses of these Terms.

789db is an entertainment-focused online gaming service provider. We are committed to ensuring a safe, transparent, and responsible gaming environment for Bangladeshi players. These Terms are available in both English and Bengali — in the event of any interpretive conflict, the Bengali version will take precedence.

Alongside these Terms, our Privacy Policy and Responsible Gaming Policy also apply. These documents complement each other and should be read together.

2. Account Registration and Use

Services on 789db can only be used with an active account. The following conditions apply at the time of registration:

• Each user may hold only one account. Creating multiple accounts is strictly prohibited.
• All information provided during account registration must be true, accurate, and up to date.
• It is your responsibility to keep your account username and password completely confidential.
• You may not allow any third party to use your account.
• Transferring, selling, or lending your account to another person is not permitted.

Identity Verification (KYC)

789db reserves the right to verify a user's identity at any time. Before or after a withdrawal request, you may be asked to submit a government-recognised identity document (National ID card, passport, or driving licence). Withdrawals may be put on hold until verification is complete.

3. Age Restriction

789db is for persons aged 21 and over only. Minors are strictly prohibited from opening an account or using any service on this platform.

If we find evidence that a user opened an account while under 21 years of age, the account will be closed immediately and all transactions will be considered void. The return of any deposited funds will be at the sole discretion of 789db.

We request that parents use parental control software to prevent their children from accessing this platform.

4. Deposits and Withdrawals

Deposits

• Minimum deposit amount: ৳100 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay and bank transfer.
• Deposits are generally credited to the account instantly. If there is a delay for any reason, please contact our support team.
• Only deposits from your own payment method are accepted. Third-party payments are not permitted.

Withdrawals

• Minimum withdrawal amount: ৳1,000.
• Standard withdrawal processing time: 30 minutes to 3 hours.
• KYC verification may be required before a withdrawal is processed.
• If fraud or unusual activity is suspected, 789db reserves the right to put a withdrawal on hold.
• The payment method used for withdrawals must match the payment method used for deposits.

Currency

All transactions are carried out in Bangladeshi Taka (BDT / ৳). For transactions in foreign currency, the applicable exchange rate will apply.

5. Bonuses and Promotions

789db offers various bonuses and promotional offers from time to time. This section sets out the general terms and conditions for those offers.

Welcome Bonus

• 200% bonus on the first deposit, up to a maximum of ৳10,000.
• A 25x wagering requirement must be met before the bonus can be withdrawn.
• A specific time limit applies for completing the wagering requirement. If the requirement is not met within the time limit, the bonus will be cancelled.
• While a bonus is active, the bonus balance and real money will be managed together.

General Bonus Terms

• Each bonus offer has its own terms and conditions, which will be communicated at the time the offer is announced.
• A user may not claim the same bonus more than once.
• Misuse of bonuses (for example, claiming bonuses through multiple accounts) may result in account closure.
• 789db reserves the right to modify, suspend, or cancel any bonus programme.
• Some games may contribute less towards bonus wagering — please read the details of the relevant offer.

VIP Programme

789db has four VIP tiers: Bronze, Silver, Gold, and Platinum. Regular play gives you the opportunity to move up to higher tiers. A weekly cashback benefit applies at each tier. 789db reserves the right to change the terms of VIP membership.

6. Gaming Rules

789db offers slots, fishing games, live casino, sports betting, and many other types of games. All games are operated fairly and transparently, and each game has its own applicable rules.

• Game outcomes are determined by an automated Random Number Generator (RNG).
• In the event of a technical error, the bet for the relevant round may be considered void.
• 789db will not be held responsible for internet connection disruptions during a game — however, an attempt will be made to restore the saved game state.
• Exploiting software errors or bugs in any game is prohibited. Such activity will result in account cancellation.
• The use of automated betting software or bots is prohibited.
• In the event of a dispute over a game result, 789db's system logs will be treated as the final evidence.

Live Casino

Live casino games are operated through third-party providers. These games have their own rules and limitations. The live dealer's decision is final.

7. Account Suspension and Closure

789db reserves the right to temporarily suspend or permanently close an account for any of the following reasons:

• Violation of any clause of these Terms.
• Registering an account with false information.
• Operating multiple accounts.
• Fraud, chargebacks, or payment deception.
• Bonus misuse or collusion.
• Threatening or harassing behaviour from the account.
• Instructions from law enforcement agencies.

Closing Your Own Account

You may close your own account at any time via our live chat or email. Any balance remaining at the time of closure will be returned in accordance with the withdrawal rules — however, any bonus balance will be cancelled.

8. Responsible Gaming

789db places the highest priority on responsible gaming. We believe gaming is entertainment — not a source of income.

• Players can set deposit limits, loss limits, and session time limits on their own accounts.
• A self-exclusion feature is available — activating it will block access to the platform for a specified period.
• If you feel that gaming is having a negative impact on your life, please contact our support team.

Visit our Responsible Gaming page for more details.

9. Privacy and Data Protection

We take the protection of your personal information very seriously. 789db uses SSL encryption technology to keep all data transfers secure.

• Your personal information will not be sold or shared with third parties — except where required by law.
• Payment information is stored with the highest level of encryption.
• You may request to view, correct, or delete your stored information at any time.

Full details on how data is collected, used, and protected can be found in our Privacy Policy.

10. Dispute Resolution

For any dispute or complaint, please contact our support team first. We aim to resolve all complaints fairly and promptly.

How to Submit a Complaint

• Get instant assistance via 24/7 live chat.
• Send a detailed complaint by email: [email protected]
• Once a complaint is received, we will begin an investigation and inform you of the decision in due course.

In disputes relating to game results, 789db's server logs will be treated as the final evidence. If either party is not satisfied with the decision, both parties will attempt to reach a resolution through mutual discussion.

11. Limitation of Liability

789db will not be held liable in the following cases:

• If a game is interrupted due to internet connection issues.
• Problems caused by your device or software.
• Transaction delays caused by third-party payment providers.
• Unexpected technical errors or server downtime.
• Loss caused by unauthorised access to your account (where your own negligence is responsible).

The 789db platform is provided on an as-is basis. We cannot guarantee uninterrupted service, but we will always strive to resolve any issues.

12. Changes to Terms

789db reserves the right to change these Terms at any time. For significant changes, we will provide notice via your registered email or on the platform. Continuing to use the platform after updated Terms are published will be taken to mean you have accepted the new Terms.

We will always display the date of the latest update on this page. It is recommended that you read this page regularly.

If you have any questions about these Terms, please contact us via 24/7 live chat or email ([email protected]).